Shipping policy
When Will My Order Ship?
Your Estimated Delivery Date will be given during checkout and is based on the product selected shipping address, and shipping method. This timeframe includes both processing time and the time your item is in transit. Business days are Monday to Friday and do not include federal holidays within the United States.
Small Item Shipping Methods and Transit Time: Standard shipping, 2-5 business days
After the carrier receives your order, they will contact you to schedule a delivery time. Typically, carriers require a minimum four-hour window for delivery. An adult older than age 18 must be present and available to sign for the delivery.
Shipping costs are determined by the item's size and weight, selected shipping method, and delivery address.
How Can I Track My Shipment?
You can view the status of your shipment by visiting USPS or by using the communication via email. Please note, it may take up to 48 hours for a carrier to scan your order into the tracking system.
Can I change my shipping information?
Our teams work very hard to begin processing orders as soon as they are placed. Because of this, we are not able to change shipping information such as payment, and shipping methods. Please note that your shipping address is what you have listed on your account. We will try to contact you to confirm your shipping address.
If you do not respond in a timely fashion, it may cause delays in order delivery time.
Sellers must use the shipping service the buyer selected during eBay checkout.
In order to ensure a positive experience for all eBay users, the shipping service detailed in the listing and chosen by the buyer should be provided.
What is the policy?
Sellers must ship items within the handling time stated in their listing, using the shipping service the buyer selected at checkout. They must:
Review the cost and speed of delivery before offering a shipping service
Specify clearly when the item will be shipped
Ship items within the handling time specified in the listing
Only include shipping charges that are actually incurred and are related to the cost of shipping and handling the items being delivered
Actual cost paid to the shipping service
Handling costs, including the cost of packaging materials and insurance
The actual cost of delivery confirmation or extra services, such as certificate of mailing, certified mail, collect delivery, delivery confirmation, registered mail, restricted delivery, return receipt, signature confirmation, special handling, or similar services
Follow any category restrictions for maximum shipping costs
Upload accurate tracking details. The tracking number uploaded must match the shipping location provided in the listing
Mark the item "shipped" once it has been sent
Sellers must not:
Use a slower shipping service than the one selected by the buyer
Include any additional fees for handling and packaging when offering free shipping
Delay shipments once notification is received that a payout has been initiated
Additional information
To receive an automatic 5-star DSR rating for shipping, sellers must provide free shipping with same day or 1 business day handling, except when listing in the following categories, which do not have specific handling time requirements:
Classified Ads
Real Estate Ads
Motor Vehicle categories
Specialty services
Please note that orders with a total order cost (total of item(s), shipping and tax) of $750 or more require signature confirmation in order to be protected if the buyer reports they didn't receive the item. Learn more about signature confirmation requirements.
Activity that doesn't follow policy could result in a range of actions including for example: administratively ending or canceling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, and account suspension. All fees paid or payable in relation to listings or accounts on which
Your Estimated Delivery Date will be given during checkout and is based on the product selected shipping address, and shipping method. This timeframe includes both processing time and the time your item is in transit. Business days are Monday to Friday and do not include federal holidays within the United States.
Small Item Shipping Methods and Transit Time: Standard shipping, 2-5 business days
After the carrier receives your order, they will contact you to schedule a delivery time. Typically, carriers require a minimum four-hour window for delivery. An adult older than age 18 must be present and available to sign for the delivery.
Shipping costs are determined by the item's size and weight, selected shipping method, and delivery address.
How Can I Track My Shipment?
You can view the status of your shipment by visiting USPS or by using the communication via email. Please note, it may take up to 48 hours for a carrier to scan your order into the tracking system.
Can I change my shipping information?
Our teams work very hard to begin processing orders as soon as they are placed. Because of this, we are not able to change shipping information such as payment, and shipping methods. Please note that your shipping address is what you have listed on your account. We will try to contact you to confirm your shipping address.
If you do not respond in a timely fashion, it may cause delays in order delivery time.
Sellers must use the shipping service the buyer selected during eBay checkout.
In order to ensure a positive experience for all eBay users, the shipping service detailed in the listing and chosen by the buyer should be provided.
What is the policy?
Sellers must ship items within the handling time stated in their listing, using the shipping service the buyer selected at checkout. They must:
Review the cost and speed of delivery before offering a shipping service
Specify clearly when the item will be shipped
Ship items within the handling time specified in the listing
Only include shipping charges that are actually incurred and are related to the cost of shipping and handling the items being delivered
Actual cost paid to the shipping service
Handling costs, including the cost of packaging materials and insurance
The actual cost of delivery confirmation or extra services, such as certificate of mailing, certified mail, collect delivery, delivery confirmation, registered mail, restricted delivery, return receipt, signature confirmation, special handling, or similar services
Follow any category restrictions for maximum shipping costs
Upload accurate tracking details. The tracking number uploaded must match the shipping location provided in the listing
Mark the item "shipped" once it has been sent
Sellers must not:
Use a slower shipping service than the one selected by the buyer
Include any additional fees for handling and packaging when offering free shipping
Delay shipments once notification is received that a payout has been initiated
Additional information
To receive an automatic 5-star DSR rating for shipping, sellers must provide free shipping with same day or 1 business day handling, except when listing in the following categories, which do not have specific handling time requirements:
Classified Ads
Real Estate Ads
Motor Vehicle categories
Specialty services
Please note that orders with a total order cost (total of item(s), shipping and tax) of $750 or more require signature confirmation in order to be protected if the buyer reports they didn't receive the item. Learn more about signature confirmation requirements.
Activity that doesn't follow policy could result in a range of actions including for example: administratively ending or canceling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, and account suspension. All fees paid or payable in relation to listings or accounts on which